Privacy Policy

 

Table of Contents

 

Overview

Contact Us

What We Collect And Process

How and Why We Use Your Personal Information.

Sharing Your Personal Information

Protecting Your Personal Information

Retention of Personal Information

Your Choices 

Cookies and Related Technologies

Social Media 

Links to Other Websites

Children

California Residents

 

Overview

Effective Date: June 20, 2020

 

This Privacy Policy (“Policy”) describes how Strive Academy collects and processes personal information when you interact with us online through our website (www.striveacademy.org) or through the use of our products or services. This Policy applies to anyone who interacts with us in connection with our products and services (“you,” “your”), whether through our websites, applications, tools, forms, email, or in-person (“Products and Services”).

 

Your use of our Products and Services is subject to this Policy and the Terms of Service.  By using our Products and Services, including this website, you acknowledge that you have read and understand this Policy and that you agree to its contents. You do not have to provide personal information to us. Please note, however, that if you do not provide certain personal information, you may not be able to use or access all or portions of our Products and Services. 

 

We will occasionally update this Policy.  When we do, we will revise the effective date, above.  Your continued use of our Services and Products after such changes means you accept the Policy as revised. We encourage you to periodically review this Policy to stay informed about how we collect and process your personal information.

 

Contact Us

If you have questions about this Policy, you may contact us via email at info@striveacademy.org

 

What We Collect And Process

What personal information we collect and process depends on how and why you interact with us. 

 

Personal Information You Provide

We collect personal information that you provide to us when you use our Products and Services, communicate with us, sign up for an account, or otherwise submit information to us. For example, personal information we collect and process that you provide to us includes:

  • Contact information such as your name, email address, mailing address, phone number, and contact preferences; 

  • Account and user profile information when you register for an account, create or modify your profile, and set account preferences;

  • Product and Service use information (including information regarding your child’s grade, school, and tutoring topics) and purchase history; and

  • Questionnaire information you provide, such as your demographic information or opinions about our Products and Services.

 

Note, we do not collect the personal financial information you provide when you pay for our Products and Services. That information is collected and used only by our service providers (for example, PayPal). 

 

Personal Information We Collect From Third Parties

We collect personal information from third parties, including: 

  • Fraud-detection and credit-reference agencies to correct our records and help prevent and detect fraud;

  • Sources that are available to the public, which we might combine with information that we collect from you directly;

  • Your parent or guardian, if you are under 18 years old; and

  • A family member or someone else acting on your behalf.

 

We also collect aggregate information from third parties that make our Products and Services available for use, including general demographic information. This aggregate data does not personally identify you, and we do not use it in conjunction with other information to personally identify you.

 

Personal Information We Collect Automatically

We also collect information automatically when you browse our website and use our Products and Services, some of which could be considered personal information. The information we automatically collect includes:

  • Your IP address; 

  • The date and time of your visit;

  • Your computer type, device, and network information;

  • Referring URL (i.e., the page from which you navigated to our websites); 

  • What areas of the websites you accessed, browsed, searched for, or used; and 

  • Time spent on our websites and related statistical information. 

 

Note, we do not use this information to personally identify you. We use it to administer, operate, and improve our Products and Services. The process by which we collect this information is through cookies, pixels, tags, and similar online technologies. See our “Cookies and Related Technologies” section, below, for more information.  

 

How and Why We Use Your Personal Information?

We use your personal information to:

  • Provide and secure our Products and Services;

  • Establish and manage accounts;

  • Provide customer support, troubleshoot issues, manage our Products and Services, and respond to requests, questions, and comments;

  • Communicate with you about our Products and Services, and administer participation in programs, services, and events;

  • Conduct market and consumer research and analyze trends;

  • Perform accounting, auditing, billing, reconciliation, and collection activities;

  • Prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, and criminal activity; and

  • Comply with and enforce legal requirements, agreements, and policies; and

  • Achieve purposes for which we provide specific notice at the time of collection.

If you have consented to our use of personal information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  

 

Sharing Your Personal Information

We may share personal information with the following categories of parties and as otherwise described in this Policy or at the time of collection:

  • With current and future organizations that are part of our network of organizations for the purposes described in this Policy;

  • With our service providers who help us perform and deliver our Products and Services, including: service fulfillment, form processing, website management and hosting, information technology and security, payment processing, email and newsletter delivery, advertising and sponsorships, and auditing;

  • With the appropriate authorities if we believe disclosure is necessary to prevent physical, financial, or other harm, injury, or loss, including to protect against fraud or credit risk, 

  • With legal, governmental, or judicial authorities as instructed or required by those authorities and applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a network partner to comply with applicable laws;

  • With necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where personal information is transferred or shared as part of the business assets; 

  • With your consent or at your direction, such as when you choose to share information or publicly post content and reviews (for example, social media posts); and

  • With persons of your choosing and at your discretion, should the product you are subscribed to allow for that functionality.

 

Protecting Your Personal Information  

While no one can guarantee your personal information is completely secure at all times, we use administrative, organizational, technical, and physical safeguards to protect the personal information we collect and process. Our security controls are designed to maintain data confidentiality and integrity, and give us appropriate access to your data. 

 

Among other things, we use professional third party service providers and data centers to provide our Products and Services.  Those data centers implement industry-standard measures to protect the security of the personal information we collect.  For example, those service providers and data centers use SSL (Secure Socket Layers), firewalls, and digital certificates to help protect your personal information.  The financial partners we use that collect and process payment information follow the Payment Card Industry Data Security Standard.

 

RETENTION OF PERSONAL INFORMATION

We keep your personal information in line with set periods of time calculated using the following criteria: 

  • How long you have been a user of our Products and Services, the types of Products and Services you have used, and when you will stop being a user;

  • How long it is reasonable to keep records to show we have met the obligations we have to you and by law;

  • Any time limits for making a claim;

  • Any periods for keeping information which are set by law or recommended by regulators, professional bodies, or associations; and

  • Any relevant proceedings that apply.

 

Your Choices

You may choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails or by contacting us as described, below.  If you voluntarily provided us with your telephone number in order to communicate with you regarding the Services and no longer wish to receive marketing communications from us at any wireless number you voluntarily provided us, then you can email us at info@striveacademy.org.  If you provide us with inconsistent privacy preferences (for example, by indicating on one occasion that we may provide you with marketing offers and on another occasion that we may not), we will treat it as if you opted out to receive our marketing communications.  You can also choose to deactivate your account at any time. 

Cookies and Related technologies

As noted above, we collect information about the device you are using through cookies and related online technologies like pixel, tags, and web beacons. We use these technologies when you interact with our website and online Products and Services to improve their quality, store user preferences, track user trends, and provide relevant advertising to you on occasion. In order for these technologies to work, third parties collect and/or receive information from our websites and elsewhere on the internet. These third parties typically collect information in the aggregate and in a way that does not personally identify you. As explained in “Links To Other Websites,” we do not control all of the information collected by such third parties in connection with our websites, and they do not process all such data on our behalf. You may opt-out of some of these technologies, but if you do, the functionality of our website or online services may be impacted. 

You can prevent or restrict the storage of cookies on your computer or device by setting your browser not to accept cookies or to request your permission before setting cookies. Once cookies have been set, you can delete them at any time.  Please refer to your browser’s instructions to find out how this works.  If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. Please note, however, if you do not accept necessary cookies, some website features or services may not function properly. To find out more about cookies, visit http://www.allaboutcookies.org/

Note, we do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our websites. To find out more about “do not track,” please visit http://www.allaboutdnt.com

 

SOCIAL MEDIA 

We offer you the ability to connect through social media sites, such as Facebook and Google. On certain webpages, you will see links that establish a connection to these platforms.  If you click these links or are otherwise logged into one or both of these platforms, these third parties receive information from our website or elsewhere on the internet and may use that information to recognize you and provide measurement services, targeted ads, or other services as described elsewhere in their online policies (check here for Facebook’s Policy; and here for Google’s Policy). As with linked sites, we have no control over the information that is collected, stored, or used by these third parties. To opt-out of the collection and use of this information, you can visit those policies for more information, visit http://www.aboutads.info/choices, or your device’s limit tracking settings. 

 

Links to Other Websites

 

Our website contains links to third party sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our websites and to read the privacy statements of those websites for more information.

 

Children

 

Our Products and Services are intended for teachers, counselors, adults, and parents of children, to ultimately benefit children. Children can access and enjoy our Products and Services and use some features of our website without providing us with personal information. However, some content and features require us to collect certain information, including personal information, from them. We collect only as much information about a child as is reasonably necessary for the child to enjoy our Products and Services (e.g., participate in an activity), and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.

 

To register to use our Products and Services, we request that a parent complete our online parental consent form which asks for the parent’s name, the child’s name, their address, an emergency contact name and number, and any other important information that we need to know for purposes of live events or activities (e.g., a medical condition or food allergy). We use this information to provide our Products and Services, including to register your child for events and activities, and to communicate to your child about (and during) events and activities. As discussed above in the “Sharing Your Personal Information” section, we reserve the right to share this information with third party service providers where necessary to provide our Products and Services, or to protect the rights, property, or safety of our customers or of Strive Academy. Otherwise, we do not share, sell, rent, or transfer this information to anyone. 

 

The website also offers social features, including links to Facebook Live events and YouTube video tutorials presented by Strive Academy.  These features may enable children to communicate with others through third party websites. We do not control the types of information your child can send or post through them.  We encourage parents to educate their children about safety online and to carefully monitor their children’s use of social features to ensure they do not disclose their personal information through them.

 

At any time, you may review your child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using your child’s information. You can review, change, or delete your child’s personal information by contacting us as indicated above.

 

Other than what is stated herein, we do not knowingly collect information from children under the age of 13 without express and explicit parental consent. If we learn that we have collected personal information from a child under the age of 13 without such consent, we will promptly delete that information. 

California Residents

 

If you are a California resident, please refer to our California Privacy Policy for additional information about your rights related to the personal information we collect, use, and disclose. We do not share information that identifies you personally with non-affiliated third parties for their own marketing use without your permission.

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